Coaching for Managers

Coaching for Managers

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ILM Level 3 Qualification in Coaching


Who can benefit

The Award and Certificate in Coaching are designed for people in their first management roles, including team leaders and first-line managers. They are both ideal for individuals seeking to develop the tools, knowledge and confidence to coach people as part of their normal working role.


There are many benefits for both individuals and employers:

Benefits for individuals

  • Knowing what it takes to be an effective coach in your workplace
  • They understand how coaching works, by learning a coaching model and the tools and techniques to support it
  • Putting your new skills in to practice in the workplace, carrying out supervised coaching sessions
  • Analysing, assessing and planning to improve your own coaching ability

Benefits for the employer

  • Implementation of coaching to improve performance in your organisation
  • Ensuring the managers you develop as coaches are properly equipped with the skills, knowledge and ethical understanding they need
  • Developing a coaching culture in your organisation by developing your managers as truly effective coaches



There are three mandatory units in each qualification:

  • ‘Understanding Good Practice in Workplace Coaching’ covers the role of coaching, basic coaching processes and the abilities and qualities individuals need to be a good coach
  • ‘Reflecting on Workplace Coaching Skills’ will give the learner tools to analyse and improve their own performance as a coach
  • ‘Undertaking Coaching in the Workplace’ requires learning to plan and carry out at least six hours of coaching, with supervision and support

At Certificate level, this unit is replaced by ‘Undertaking an extended period of coaching in the workplace’, which requires at least 36 hours of coaching for a deeper level of skill and experience.



Successful learners can progress to a range of qualifications including:

  • ILM Level 3 Certificate in Coaching
  • ILM Level 3 Certificate in Coaching and Mentoring
  • ILM Level 3 Certificate or Diploma in Leadership and Management
  • ILM Level 4 Certificate in Coaching and Mentoring
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